This is the wholesale site for East Coast Farmacies. Log in for prices and ordering, or apply for an account.

East Coast Farmacies Distribution Ordering Guidelines

Thank you for choosing East Coast Farmacies! We pride ourselves in providing a wide selection of quality products, thoroughly inspected by our well-trained and educated merchandising team. Please read the East Coast Farmacies ordering guidelines listed below and reach out with any questions/concerns regarding this process. We strive from thus point forward to develop a satisfactory business relationship with you and your team.

Placing an Order

Please use the OrderSpace online ordering portal to place product orders. Link is provided below—

https://hempletondistribution.orderspace.com

Questions?

Phone: 910.769.4222

Email: fulfillment@hempleton.com

Business Hours

Monday – Friday 9am to 5pm EST

Mailing Address

Attn: East Coast Farmacies

PO Box 15438

Wilmington, NC 28408

Product Testing

All products approved by ECF distribution have third-party lab results available online for customer convenience and satisfaction. You may find these reports at the link provided below.

https://hempletonlabreports.com/

MOQ’s & Case Counts

Minimum Order: $250.00

Case Counts: Be aware of product case quantities and bulk pricing. Product descriptions will include case quantities for your convenience.

Payment Information

Approved payment methods include; credit/debit card via Quickbooks invoicing/Authorize.net processing and company check. All prices and payments are in US Dollars (USD).

Upon received payment, customer will receive an invoice via email that is payable via credit/debit card or mailed check (please allow extra processing time if paying by check).

Allowance of 48-hour window for customer invoice payment; if extension is necessary, please email fulfillment@hempleton.com. All orders must be ‘Paid in Full’ prior to shipment.

Tax Exemption

NC Tax Exemption: E595

Outside of NC: EIN #

New Accounts

New customers will be required to fill out the online OrderSpace wholesale application form. Please allow 3-5 business days for approval process. Email notification will be received upon approval.

Shipping

East Coast Farmacies, LLC strives to process shipments within 2-3 business days (stock permitting). If ‘Out of Stock’ -- follow up email will be received from ECF, LLC regarding order information. Once order has been shipped, email confirmation will be sent with tracking number.

All US orders; please allow 5 days (weekends permitting) for shipping.

International order requests will be handled via email at fulfillment@hempleton.com

Flate Rate: $15 / larger orders may result in shipping quote

Couriers Used: UPS, USPS

Expedited Shipping: All expedited orders must be placed prior to 12:00pm (noon) EST to guarantee shipment by end of following business day. Please contact fulfillment@hempleton.com for more information.

Price Changes

ECF distribution product prices are subject to change without notice; product sales may not be combined with any other offers, discounts, and coupons.

Return Policy

Damaged or missing merchandise must be reported within 5 business days of delivery. All other products may be returned within 30 days. Unless the fault of ECF distribution, all returned items will result in a 10% restocking fee and customer responsibility of shipping charges. Unauthorized returns will not be credited or reshipped. Please contact fulfillment@hempleton.com for more information.

Perishable Items: ECF will not issue a credit, nor accept any returns on perishable products. ECF customers are expected to acknowledge this policy and purchase goods at own expense.

Damages & Shortages

All order discrepancies must be reported within 5 business days of delivery.

All orders dispatched by the ECF warehouse are in quality condition. If package shows signs of tampering, a claim must be filed with the courier immediately. If package arrives in good condition, but product inside is damaged, short, or over, please contact ECF fulfillment manager to file a claim.

ECF distribution will arrange return shipping and credit/replace any merchandise lost due to the fault of ECF distribution.

Wholesale Sales: https://hempletondistribution.orderspace.com

Retail Sales: https://hempfarmacy.us/collections

Payment Methods: Credit/debit card, check

Late Fees: ECF reserves the right to charge a 10% late fee if customer invoice is not paid in full within 5 days of due date.

International Orders: Email fulfillment@hempleton.com for more information

Note: It is the customers’ responsibility to be familiar with local cannabis regulations and laws. There are products throughout the ordering portal that may be considered illegal in a customers’ city and/or state. East Coast Farmacies, LLC will not be held liable for legal action resulting from these purchases.